FAQs

1. How is this different from other massagers I've tried?
Most massagers use simple vibration or surface-level rolling. DeepActiv uses biomimetic hand nodes that move in four directions, gripping, lifting, and kneading like a real therapist's hands to reach deep muscle tissue where chronic tension forms.

2. Will it hurt? I have very sensitive muscles.
Deep tissue work can feel intense at first, especially if you have built-up tension. That's actually a sign it's working. You control the intensity with three speed settings, start low and gradually increase as your muscles adapt. Most users find it therapeutic within a few sessions.

3. How long does the battery last?
Up to 70 minutes on a single charge, which gives you multiple 15-minute sessions. It takes approximately 2.5 to 3 hours to fully recharge.

4. Can I use it on areas other than neck and shoulders?
Absolutely. DeepActiv works on neck, shoulders, upper and lower back, calves, thighs, and even feet—anywhere you're experiencing muscle tension or soreness.

5. Is it safe to use every day?
Yes. It has built-in safety features including auto shut-off after 15 minutes and overheat protection. You can use it daily without any risk.

6. How does the 30-day guarantee work?
Use DeepActiv for 30 days. If you don't feel significant relief from your pain and tension, return it for a full refund, no questions asked.

7. Do I need any special training or knowledge to use it?
No. It's designed for at-home use with simple one-touch controls. Just place it on the target area, adjust the intensity to your comfort level, and let it work.

8. How does this compare to professional massage therapy?
DeepActiv replicates the deep tissue kneading and therapeutic heat used in clinical settings. While it can't fully replace hands-on assessment from a therapist, it delivers comparable relief for chronic muscle tension at a fraction of the cost and you can use it whenever you need it.